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Terms & Conditions

Customer Care

At Atlanta Bed Swings, we are committed to providing exceptional customer service to all of our customers. We understand that you have a variety of options when it comes to purchasing outdoor furniture and we want to ensure that your experience with us is as seamless and enjoyable as possible.

Our customer care policy includes the following options for contacting us:

  1. Phone:  Our customer service team is available Monday through Friday from 9am to 5pm, Saturday from 10am to 5pm, and Sunday from 10am to 3pm EST. You can reach us at (678) 622 9725.

  2. Email:  You can email us at contact@atlantabedswings.com with any questions or concerns. We will respond to your email within 24 hours.

  3. Social Media:  You can reach us via direct message on any of our social media platforms. We will respond to your message within 24 hours.

  4. Showroom:  We have a showroom located at 811 Lecroy Dr NE, Marietta, GA 30068 by appointment only. Please call or email us to schedule an appointment.

  5. Seasonal Shows:  We participate in several seasonal shows throughout the year. You can find our schedule on our social media platforms. Please note that showroom appointment availability may vary during these events.

We value your feedback and are always looking for ways to improve our customer service. If you have any comments or suggestions, please let us know by sending an email to contact@atlantabedswings.com or by calling us at (678) 622-9725.

We look forward to hearing from you!

Privacy & Safety

At Atlanta Bed Swings, we are committed to protecting the privacy of our customers. We understand that you may have concerns about how your personal information is used and shared, and we want to assure you that we take this responsibility seriously. This privacy policy applies to all information collected through our website and any other means of communication with our customers.

Information Collection and Use

 

We collect personal information, such as name, address, email, and phone number, when you place an order, create an account, or request information from us. We use this information to process orders, provide customer service, and communicate with you about your account and orders. We may also use your personal information to send you promotional emails and offers.

 

Cookies

 

We use cookies on our website to enhance your browsing experience. Cookies are small files that are stored on your computer when you visit a website. They are used to remember your preferences and to personalize your experience on our website. You can disable cookies in your browser settings, but please note that this may affect your ability to use certain features of our website.

Sharing Your Information

 

We do not share your personal information with third parties except as necessary to fulfill your order or as required by law. We may share your information with our shipping and billing partners for the purpose of processing your order. We may also share your information with our email marketing service provider for the purpose of sending you promotional emails and offers.

 

Security

 

We take the security of your personal information seriously and use industry-standard security measures to protect it. We use SSL encryption when transmitting personal information over the internet. Please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to Our Privacy Policy

 

We may update this privacy policy from time to time. If we make any changes, we will update the date at the top of this policy and notify you by email or through a notice on our website. By continuing to use our website or services after any changes have been made, you are agreeing to the new terms of this policy.

 

Contact Us

 

If you have any questions or concerns about this privacy policy, please contact us at

customer@atlantabedswings.com or call us at (678) 622-9725.

This privacy policy is effective as of January, 1, 2023

Wholesale Inquiries

At Atlanta Bed Swings, we are always looking for new partnerships and opportunities to expand our reach. If you are interested in becoming a wholesale partner, please read our typical wholesale inquiry policy below:

  1. Eligibility:  In order to be considered for a wholesale partnership, you must be a business that is in some way involved with outdoor furniture or home decor. We require a copy of your business license and resale certificate in order to process your inquiry.

  2. Minimum Order Quantity:  Most minimum order quantities for wholesale orders are 10 units. We also occasionally offer progressive discount wholesale partnerships with no minimum order quantities. 

  3. Pricing:  Wholesale pricing is available to approved partners only. Please contact us at contact@atlantabedswings.com for more information on pricing and discounts.

  4. Lead Time: Wholesale orders typically have a lead time of 6-8 weeks. We will do our best to accommodate any rush orders, but please note that additional fees may apply.

  5. Payment:  Payment for wholesale orders is required in full before production begins. We accept payment via credit card, ACH, or check. All wholesale orders are placed through an ABS representative only.

  6. Returns and Exchanges:  All sales are final for wholesale orders. We do not accept returns or exchanges for any reason.

  7. Shipping:  Wholesale orders will be shipped via a third-party carrier. Shipping costs will be added to the final invoice.

  8. Installation:  Orders that are to be fulfilled within our full service region are eligible to be installed by ABS team members for additional cost. Additional fees may be incurred if bracing is required upon installation amongst other unexpected barriers to installation by our team members.

  9. Contact:  If you are interested in becoming a wholesale partner, please contact us at contact@atlantabedswings.com and include your business name, contact information, and a brief description of your business.

Each partnership is taken on a case-by-case basis and therefore the above may be somewhat fluid upon inquiry review. Please ensure to let us know of any important details upon reaching out.

We look forward to hearing from you and exploring potential partnerships!

Payment Methods

  • Credit / Debit Cards

  • Apple Pay

  • PayPal

  • Check (via invoice only)

  • ACH Payments (via invoice only)

Payment Methods
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